BRIDGE AND BORO TEAM  ·  Kate's Playbook

SOPs · every job, one place

Living library of every process Kate runs for the team. Search, scan, do the work.

Onboarding
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Onboard a New Agent

The full 14-step sequence · Joe says "new agent" · you run this page top to bottom. Auto-populating templates, video walkthroughs, checklist that saves as you go.
Comps + pricing
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How to pull a comp (CMA) for Joe

Joe texts you an address · you build the CMA. 4-filter method (type → geo → sq ft → timing), 3-3-3 target, how to deliver, common mistakes. Same lesson agents learn on Day 4 of onboarding.
Coming soon
More SOPs will land here · listing intake, weekly seller report, price reduction workflow, closed-deal wrap-up, and everything else Joe files as a repeatable job.